Responsible Gaming
Gambling as Entertainment
At Rocket Casino, we believe gambling should only ever be a form of entertainment. It is not a way to earn money, solve financial problems, or generate income. Like any form of entertainment, you should only gamble with money you can afford to lose, and never view it as an investment or reliable income source.
Please set strict limits on both time and money spent gambling, and always prioritise your financial wellbeing and mental health.
Age Verification
Gambling is only permitted for individuals aged 18 years or older in Australia. Rocket Casino is strictly for adults. If you are under the legal gambling age in your jurisdiction, you must not use this service.
We implement age verification checks during account registration. Providing false information about your age is prohibited and may result in account suspension and legal consequences.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses — continuing to gamble to recover money you've lost
- Gambling with increasing amounts to achieve the same level of excitement
- Difficulty controlling the amount of time or money spent gambling
- Hiding gambling activity from family, friends, or partners
- Neglecting work, school, family, or social responsibilities due to gambling
- Using gambling to escape from problems, stress, anxiety, or depression
- Borrowing money or using credit to fund gambling
- Experiencing mood swings, irritability, or anxiety related to gambling
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling activity
If you recognise any of these signs in yourself or someone you know, support is available.
Self-Help Tools
Rocket Casino provides responsible gambling tools to help you maintain control:
- Deposit Limits
- Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly). Once the limit is reached, no further deposits are permitted until the period resets.
- Loss Limits
- Set a maximum amount you are willing to lose over a defined period. When this limit is reached, your account will be temporarily restricted from further gambling.
- Reality Checks
- Enable regular pop-up notifications during play sessions to remind you how long you've been gambling and how much you've wagered. These help you stay aware and take breaks.
- Self-Exclusion
- Voluntarily exclude yourself from your account for a period of time (minimum 6 months) if you feel you need a break. During self-exclusion, you cannot access your account or place bets.
- Account Closure
- Permanently close your account if you wish to stop gambling entirely. This is a permanent action and should only be taken after careful consideration.
All of these tools are available in your account settings. We encourage you to use them proactively.
Support Organisations
If you are concerned about your gambling or that of someone else, confidential professional support is available from these trusted organisations:
Australia
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Gambling Help Online
Free, confidential online counselling for problem gambling
www.gamblinghelponline.org.au
1800 858 858
United Kingdom
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GamCare
Free support and information for problem gamblers
www.gamcare.org.uk -
GamStop
National self-exclusion scheme for online gambling
www.gamstop.co.uk
United States
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National Council on Problem Gambling
Helpline and resources for problem gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
Canada
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Responsible Gambling Council
Information, resources, and support for problem gambling
www.responsiblegambling.org
Germany
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Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Federal Centre for Health Education — problem gambling support
www.bzga.de
0800 1 372 374
Get Help Now
If you believe you have a problem with gambling, or if someone close to you is affected, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognised condition, and recovery is possible.
You are not alone. Help is available 24/7.
Contact one of the organisations above, speak with your doctor, or reach out to a trusted friend or family member. Taking the first step is the most important one.